Ogden City Corporation
  • 29-Aug-2018 to 19-Sep-2018 (MST)
  • Union Station
  • Ogden, UT, USA
  • $14.68 to $20.06
  • Hourly
  • Full Time

Eligible for benefits


Under general direction from the Museum Manager, the Museum Coordinator is responsible for the Union Station Museum's Docent Program, Union Station's Volunteer Program, and the Museum's Tour Program. This includes, but is not limited to, docent and volunteer recruitment, training, and scheduling. This position also maintains the museum tour database and reports on program attendance.  



Bachelor's degree in history, anthropology, education, or equivalent experience. Master's degree preferred. 2 years related work experience may be substituted for 1 year of education. Three years related experience required.




Failure to obtain/maintain license and certificate as outlined above will result in termination from the position.



Tour Program Coordination

  • Coordinate museum tours by effectively communicating information about the tour program.
  • Respond to and proactively solicit tour requests.
  • Coordinate and confirm tour arrangements with group leaders.
  • Plan and attend regular tour coordination meetings with volunteer docents and museum staff.
  • Provide tours as needed for visitors to model tour technique and content.
  • Program public and school tours into online reservation program.
  • Provide up-to-date tour calendar for museum and event staff.

Docent Program Coordination

  • Coordinate with Museum Manager in the development of a new docent recruitment and training program, including the creation of curriculum and scheduling presenters.
  • Develop and plan ongoing training and enrichment programs for docents that include current best practices in museum education.
  • Plan and attend regular coordination meeting with docents and volunteers to provide clear communication of goals, policies and procedures, and the vision of Union Station and the museums.
  • Create and manage procedures for receiving feedback from docents and volunteers, as well as procedures for providing feedback, coaching, and/or corrective action when appropriate to docents and volunteers.
  • Maintain records of docent attendance and evaluations.
  • Act as a liaison between docents and volunteers and the Union Station and museums staff.

Volunteer Program Coordination

  • Coordinate with Union Station Manager and Museum Manager in the development of a new volunteer recruitment and training program.
  • Coordinate with Union Station staff in the assignment of volunteers to various positions, including events, maintenance, landscaping, customer service, etc.
  • Maintain a database of current volunteers that includes contact information, attendance records, and evaluations.
  • Participate in safety and risk management activities; take action to reduce liability to the city.
  • Attendance and punctuality are essential functions of this position. Employee is required to work as a team and frequently meet with co-workers and supervisors; employee is required to communicate in-person with the public during office hours; and employee is required to use on-site equipment.
  • Perform related duties and responsibilities as required.


Knowledge, skills, abilities:

  • Working understanding of current museum education practices.
  • Lead critical, academic conversations about historic topics, objects, and exhibitions.
  • Select, supervise, train, and evaluate volunteer staff.
  • Manage, direct, and coordinate the work of volunteer level staff.
  • Principles and practices of program development and administration.
  • Principles of supervision, training and performance evaluation.
  • Communicate clearly and concisely, both orally and in writing.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  • Handle varied workload and prioritize tasks effectively through demonstrable organizational skills.
  • Work independently and take initiative to accomplish objectives.
  • Maintain mental capacity despite situational changes, new work processes, requirements, etc.
  • Adhere to deadlines and plan accordingly.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Ability to comply with all city policies and regulations, including safety and risk management standards.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Maintain effective audio-visual discrimination and perception needed for: Making observations, Communicating with others, Reading and writing, Operating assigned equipment.
  • Maintain mental capacity which allows the capability of: Making sound decisions, Demonstrating intellectual capabilities.





The work conditions described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Work assignments are broad and performed with minimal supervision or checking. Maintain physical condition appropriate to the performance of assigned duties and responsibilities that may include the following: Sitting, standing, and/or walking for extended periods of time and operating assigned equipment.



Successful applicant must pass background check.



Driving record of successful applicant will be obtained by the HR office.



Successful applicant must submit a copy of above education requirements when requested.



Applicants MUST submit a copy of their DD-214 to the Human Resource office during the interview process. This is for initial appointments only.



Range 28 - $1,174.23 to $1,604.55 (Bi-weekly Rate) (DOQ). This position is eligible for benefits.



On-line applications will be accepted at www.ogdencity.com until Wednesday, September 19, 2018. If you do not have access to a computer, you may come to the Ogden City Human Resources office located at 2549 Washington Blvd., Suite 220, Ogden, UT 84401 between the hours of 8:00 a.m. to 5:00 p.m. Monday through Friday.


All applications/resumes will be evaluated and ranked on the basis of relevant education and experience as stated therein. Highest ranking applicants may be invited for a personal interview.




Ogden City Corporation
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